Average Reviews:
(More customer reviews)Peter Cappelli provides a case-study analysis of airline labor in this book. The material is historically relevant and is a good snapshot of labor from multiple perspectives. Unfortunately, the book is not a stand-alone. Readers unfamiliar with airline labor will need a primer before reading this book. The book also does not account for the recent sweeping changes in the airline industry. Despite its shortcomings, this work is a good compliment for collegiate studies in human resources, aviation, and labor unions.
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